British Gas has made a major commitment to training its in-house workforce at its Engineering Academy. British gas plumbing apprenticeships are a major feature of the scheme and has led to British Gas having more than 5000 trained plumbing engineer’s.

The latest figures show that British Gas invests more than £30 million each year to train their engineering workforce. Engineers are trained at one of the 13 British Gas engineering academies spread across the UK.

To ensure that the plumbers skills are maintained up to date they also attend frequent safety seminars. This is essential as the standards and regulations governing plumbers are often changing, and out of date information could lead to a poor installation or even cost lives.

The training delivered by engineering Academy has been recognized by external bodies. In 2005 it won an innovation award for its training delivered.

When the apprenticeship period is finished the British gas plumbing apprentices have the opportunity to apply their skills to real world situations with real customers. The British Gas home product range looks after gas boilers, central heating systems, plumbing and drains installations and home electrics. In addition British gas is in the largest installer of central heating systems in the country.

An important part of the British Gas apprenticeships is customer service training. British Gas plumbers are not just specialists in boiler and central heating systems. They are also trained to focus upon customer, treating their home as their own and to be applied to, courteous and highly professional at all times when in the customer’s home.