Many customers search for the British Gas Telephone Number.  Although the Internet and email have become a popular means of contacting companies and finding out information British Gas has more than 16 million energy customers and this means that a number of customers will want the British Gas Telephone Number to contact them as a preferred means.

Maintaining an up to date phone number directory is difficult so please accept this as a best endeavor. Telephone numbers change many times in a year and a number can become out of date the day after we publish it.  Notwithstanding this we recognise the customer need to access British Gas  telephone details so that you can call them about a service issue, seek out information on new products or to complain.

British Gas invests heavily in its call handling centres with in-house telephone training and a large focus on developing efficient processes which can help to answer a customer’s enquiry quickly. When you telephone British Gas you might be placed in a call answering queue so it is best to contact them at less busy times if that is an option available to you.

To help we have have scoured the web and collated the following list of  the most frequently accessed  British Gas telephone numbers that we can find.

Contact Information by Telephone

British Gas Customer Enquiries for prepayment and pay as you go Gas or Electricity 0800 048 0303
British Gas Customer Enquiries for Gas or Electricity Accounts 0800048 0202
Welsh Speaking Customers 0800 072 8630
Minicom 0800 072 8626
New Gas Supplies 0845 955 5510

This telephone number listing is provided as a service to assist you but cannot be guaranteed to be fully up to date. Please check that the telephone number is current when you’re speaking to the customer service operator and advise us if there is an error.

On reflection you might decide that you want to make contact with British Gas via its web site to gather information before you speak to them. On the web site you will find full details of British Gas maintenance plans, gas and electricity offers.

If you decide you do not want to use the telephone but do want further information you can visit the British Gas website.

The British Gas postal addresses are

British Gas Complaints Address

British Gas,  PO BOX 3054,  Eastbourne,  BN21 9FD

General Correspondence contact details

British Gas,   PO BOX 3055,  Eastbourne,  BN21 9FE

You should be aware that British Gas has been developing several types of product, such as online paperless billing, for which there is no actual telephone number. They naturally want to reduce their operating costs and have made considerable attempts to provide online functionality to see your energy bills or purchase various products without resorting to the telephone.having said this there will always be an occasion when you might need a British gas telephone number and hence we have provided as much contact information as we are able.

Also we have noticed that at several places within the British gas website there is the option to request a telephone call back. This facility enables you to insert your telephone number into the web page and receive a telephone call back from British Gas and a point later in the day. We believe that this is an excellent facility as it means you do not actually need the British Gas telephone number if you can visit their website.